Everything you need for exceptional customer support
Organize, prioritize, and resolve customer tickets efficiently with smart workflows.
Handle support requests from email, chat, phone, and social media in one place.
Build a self-service portal with articles, FAQs, and guides for customers.
Work together seamlessly with internal notes, @mentions, and task assignments.
Set response and resolution targets with automated escalations for critical tickets.
Measure and improve customer happiness with CSAT surveys and feedback tracking.
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